Privacy Policy

Privacy Policy – Megmos Creative Co.

Last Updated: 09/08/2025

At Megmos Creative Co., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, purchase our products, or interact with our services.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

Contact details – name, email address, phone number, mailing address.
Billing information – payment method details, billing address (processed securely via third-party payment providers; we do not store credit card information).
Account details – if you create an account on our website.
Content you provide – inquiries, project details, or files you share for custom design services.

B. Information We Collect Automatically

Device and usage data – IP address, browser type, operating system.
Website interaction data – pages visited, time spent on site, links clicked.
Cookies & tracking technologies – to improve your browsing experience and understand how our site is used.

2. How We Use Your Information

We use your personal information to:

Process orders and deliver digital products.
Provide customer support and respond to inquiries.
Customize and improve our services.
Send order confirmations, invoices, and updates.
Send promotional emails or marketing materials (only if you’ve opted in).
Maintain website security and prevent fraudulent activity.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your information with:

Service providers – such as payment processors, cloud hosting, email marketing platforms.
Legal authorities – if required by law or to protect our rights.

All third-party partners are required to handle your data securely and only for the purposes we specify.

4. Data Storage & Security

We store your information securely using encryption and access control measures.
Payment details are processed through secure third-party providers (e.g., PayPal, Stripe, Etsy Payments).
We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections or updates to your data.
Request deletion of your personal data.
Withdraw consent for marketing communications.
Request a copy of your personal data in a portable format.

To exercise your rights, contact us at: contact@megmos.com

6. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

Improve website performance.
Understand visitor behavior.
Personalize content and marketing.

You can adjust your browser settings to block cookies, but some parts of our site may not function properly without them.

7. Third-Party Links

Our website or digital products may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.